Joseph Ingelhart ("we," "us," or "our") is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, request insurance information, schedule appointments, or communicate with us through phone, email, or SMS.
By using our website or services, you acknowledge the practices described in this Privacy Policy.
2. Information We Collect
Personal and Contact Information
We may collect your name, phone number, email address, mailing address, and other information you voluntarily provide when requesting insurance quotes, submitting forms, or contacting our agency.
Insurance-Related Information
We may collect information relevant to your insurance needs, such as your coverage preferences, insurance interests, and other details necessary to help you explore life insurance, final expense insurance, and mortgage protection options.
Communication Information
When you opt in to receive SMS or email communications, we may collect your communication preferences, consent records, and opt-out requests.
Website and Device Information
We may use cookies, analytics tools, and similar technologies to collect information such as your IP address, browser type, pages visited, and website interactions.
3. How We Use Your Information
We may use your information to:
Respond to insurance inquiries and quote requests.
Provide information about life insurance, final expense insurance, and mortgage protection.
Schedule consultations and send appointment confirmations or reminders.
Send SMS and email communications based on your consent and applicable law.
Provide customer support and follow-up assistance.
Improve website functionality and user experience.
Maintain communication consent and opt-out records.
Protect against fraud, unauthorized access, and security threats.
Comply with applicable legal and regulatory requirements.
4. SMS Communications and Consent
Ingelhart Legacy Insurance may send SMS messages to individuals who have provided appropriate consent.
Messages may include:
Responses to insurance inquiries.
Appointment confirmations and reminders.
Insurance consultation follow-ups.
Service-related updates.
Promotional messages, when separately authorized.
Message frequency varies based on your interactions with our agency and your communication preferences.
Message and data rates may apply.
You may opt out at any time by replying STOP to any SMS message.
For assistance, reply HELP or contact us at (385) 775-0160.
Consent to receive SMS messages is not a condition of purchasing insurance or receiving our services.
5. Cookies and Tracking Technologies
We may use cookies and similar technologies to understand website traffic, improve functionality, and evaluate website performance.
You may adjust your browser settings to limit or disable cookies. Some website features may not function properly if cookies are disabled.
6. How We Share Your Information
We do not sell your personal information.
SMS Privacy and Data Sharing
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
Information sharing with subcontractors providing support services, such as customer service, is permitted.
All other use case categories exclude text messaging originator opt-in data and consent. This information will not be shared with any third parties for marketing or promotional purposes.
Service Providers
We may share necessary information with trusted service providers that assist with website hosting, customer relationship management, scheduling, messaging delivery, and business operations. These providers are authorized to use information only as necessary to provide services on our behalf.
Insurance Providers
When necessary to respond to an insurance application or coverage request, relevant information may be shared with insurance carriers or authorized insurance service providers, subject to applicable privacy requirements.
Legal Requirements
We may disclose information when required by law, regulation, or legal process, or when necessary to protect our legal rights and the safety of others.
Business Transfers
In the event of a merger, acquisition, or business transfer, relevant information may be transferred subject to applicable privacy protections.
7. Your Privacy Choices
SMS Opt-Out
You may unsubscribe from SMS communications at any time by replying STOP. You may receive a final confirmation message.
Email Opt-Out
You may unsubscribe from marketing emails using the unsubscribe link included in applicable communications.
Access, Correction, and Deletion
You may contact us to request access to, correction of, or deletion of your personal information, subject to applicable legal and recordkeeping requirements.
8. Data Security
We use reasonable administrative, technical, and organizational safeguards to protect personal information against unauthorized access, misuse, disclosure, or alteration.
However, no electronic transmission or storage method is completely secure, and absolute security cannot be guaranteed.
9. Children's Privacy
Our website and services are not directed toward children under 13 years of age.
We do not knowingly collect personal information from children under 13. If we become aware that such information has been collected, we will take appropriate steps to delete it.
10. Third-Party Websites
Our website may contain links to third-party websites or services. We are not responsible for their privacy practices or content.
We encourage users to review the privacy policies of any external websites they visit.
11. Updates to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our business practices, legal requirements, or services.
Updates will be posted on this page with a revised Last Updated date.
12. Contact Us
If you have questions regarding this Privacy Policy or how your information is handled, please contact: